Konfliktmanagement. Ein Handbuch Für Friedrich Glasl. · Rating details · 2 Be the first to ask a question about Konfliktmanagement. Ein Handbuch Für. Konfliktmanagement: Friedrich Glasl: Books – PDF | This conflict escalation model is presented in Friedrich Glasl’s book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater.

Author: Nisar Faulkree
Country: Anguilla
Language: English (Spanish)
Genre: Finance
Published (Last): 23 July 2008
Pages: 349
PDF File Size: 4.87 Mb
ePub File Size: 2.93 Mb
ISBN: 736-2-48090-305-7
Downloads: 62605
Price: Free* [*Free Regsitration Required]
Uploader: Daishakar

With painstaking detail, Glasl shows how the parties in the course of conflict escalation increasingly loses conscious control over the situation, and how their behaviour comes to be determined by a destructive situational logic.

Chapter 3 offers a review of conflict typologies in the conflict theory literature.

Interventions targeting the conflict history past, present or future are also reviewed. Differences of opinion lead to a dispute. Most are based on some kind of system perspective, i. To get the free app, enter your mobile phone number. I can only hope that a translation into English will soon be available.

Friedrich Glasl’s model of conflict escalation

Get to Know Us. As a complement to the established typologies, Glasl introduces the concepts of “hot” and “cold” conflicts. The model has nine stages — in contrast to the earlier model of Fdiedrich R. It is divided into three parts. Many different kinds of conflict can be thus analysed: German scholars have made some seminal contributions in the field of family conflicts, e.

Glasl defines and friedrichh each strategy in terms of a number of criteria.

Review of F. Glasl’s “Konfliktmanagement”

See our Returns Policy. Part II is devoted to a thorough analysis of conflict escalation processes. The sections on interventions targeting parties, relationships and basic attitudes mainly systematize a range of methods developed by other practitioners.


In chapter Glasl describes five basic mechanisms that play a key role over the entire spectrum of conflict escalation. The conflict is acerbated by the search for sympathisers for one’s cause. Product details Hardcover Publisher: In later chapters Glasl suggests a large number of diagnostical methods making use of intuitive and creative techniques, drawing on his background as an Anthroposopher.

The conflict parties try to gain absolute control by issuing threats which demonstrate their own power. Das “Innere Team” und situationsgerechte Kommunikation. The section on conflict history is short, since the whole of Part II is devoted to the escalation process.

Discussions are broken off.

However, very few books deal with issue-oriented mediation in the usual American sense Besemer,is an exception. See all free Kindle reading apps.

The conflict parties increase the pressure on each other in order to assert their own opinion. He observes that the conflict facilitators he has been training often have well developed analytical knofliktmanagement, but have neglected to develop their perceptual skills.

Follow the Author

The ability to recognise and eliminate conflict-nourishing forces in a culturally neutral and non-judgemental fashion in order to de-escalate a conflict is highly advantageous in particular for managers, consultants and social workers. American practitioners and scholars have been very active in developing methods for improving negotiations and for resolving disputes out of court.

Learn more about Amazon Prime. Customers who bought this item also bought. However, if a conflict should result the positions become more fundamental. Would you like to tell us about a lower konfliktmanagememt The section on the parties focuses on the informal relationships within the parties in intergroup conflictssuch as the identification of key participants and the position of leaders and representatives.


In Chapter 6, Glasl discusses what he calls “conflict constellations” in organizations. I have to state at once that this is the most impressive book I have ever come across in the field of conflict management, all categories. The systematical approach, the thoroughness, and the solid grounding in four decades of conflict management literature makes the book ideal both as a textbook in conflict resolution courses at the university level, and as a reference handbook for professional gkasl facilitators.

The model describes how two parties in a conflict behave.

Friedrich Glasl’s model of conflict escalation – Wikipedia

Amazon Business Service for business customers. If you are a seller for this product, would you like to suggest updates through seller support? To achieve de-escalation Glasl assigns the following strategic models to the different stages of escalation:.

Loss of face means in this sense the loss of moral credibility.

In Germany, the flood of books on conflicts and conflict management has almost reached American proportions. CS1 German-language sources de. The opponent is no longer regarded as human. In chapter 7 earlier models of conflict escalation Pondy, Wright, Kahn are reviewed and criticized. In chapter 10 Glasl vriedrich a very detailed analysis of the conflict escalation process. From Wikipedia, the free encyclopedia. This page was last edited on 27 Januaryat